Terms Of Use

Welcome to Climatese.

These Terms of Use (“Terms”) govern your access to and use of climatese.com, including website content, features, functionality, products, services, and related materials made available through the website.

Climatese.com is operated by Dengzhou Guijing Technology Co., Ltd. (邓州市硅晶科技有限公司).

By accessing, browsing, or using Climatese.com, you acknowledge that you have read, understood, and agree to be bound by these Terms and the policies referenced on our website.

If you do not agree to these Terms, please do not access or use the website.

1. Eligibility

You may use Climatese.com only if you have the legal capacity to enter into a binding agreement under the laws applicable to you.

By placing an order through the website, you represent that you are authorized to complete the transaction and use the payment method provided.

The website is intended for adult customers and is not designed for independent purchasing by children.

2. Account Responsibility

If you create or use a customer account on Climatese.com, you are responsible for maintaining the confidentiality of your login credentials and account information.

You are responsible for activity conducted through your account to the extent permitted by applicable law.

If you believe your account has been accessed or used without authorization, please contact us promptly at:

service@climatese.com

3. Permitted Use

You may use Climatese.com for lawful personal shopping, browsing, product research, and informational purposes.

You agree to use the website only in accordance with these Terms and applicable law.

4. Prohibited Activities

You may not, directly or indirectly:

  • Interfere with the operation, security, integrity, or functionality of the website
  • Introduce viruses, malware, malicious scripts, or other harmful code
  • Attempt unauthorized access to accounts, systems, servers, or data
  • Scrape, harvest, systematically extract, or collect website data without authorization where prohibited
  • Use automated systems in a manner that interferes with normal website operation
  • Impersonate another person or entity
  • Submit false or misleading information
  • Use payment information without authorization
  • Engage in fraudulent transactions
  • Abuse promotions, discounts, returns, refunds, or customer service systems
  • Infringe intellectual property or other legal rights
  • Use Climatese.com for unlawful, deceptive, or abusive purposes

We may take reasonable measures to protect our customers, website, payment systems, and business from suspected misuse or unlawful activity.

5. Product Information

We make reasonable efforts to provide accurate product descriptions, specifications, images, dimensions, colours, materials, finishes, functionality, pricing, and availability.

However, actual product appearance may vary slightly due to:

  • Screen and display settings
  • Lighting conditions
  • Photography
  • Manufacturing tolerances
  • Natural material variations
  • Hand-finished details
  • Product batch differences
  • Packaging or design updates

Certain decorative products may also feature individual variations in shape, texture, pattern, transparency, colour, or surface details.

Such differences may be normal characteristics of the product and do not necessarily constitute a defect.

Customers should review the individual product page before purchasing to confirm that the product is suitable for their intended use.

6. Product Requirements and Compatibility

Certain Climatese products, particularly decorative lighting or electrically powered products, may require compatible:

  • Power sources
  • USB connections
  • Charging cables
  • Adapters
  • Electrical outlets
  • Batteries
  • Other accessories specified for the individual product

Requirements may vary between products and models.

Unless expressly stated otherwise, the availability of a particular power source, adapter, cable, or accessory does not guarantee compatibility with every Climatese product.

Please review the applicable product description and instructions before use.

For non-electrical decorative products, materials, dimensions, intended placement, and care requirements may vary by product.

7. Product Use and Safety

Climatese products should be used only for their intended purpose and in accordance with any instructions, warnings, specifications, or care guidance supplied with the product.

Customers should, where applicable:

  • Review product instructions before use
  • Place decorative products on stable surfaces
  • Handle glass, crystal-style, and fragile items carefully
  • Use appropriate power equipment for electrical products
  • Keep electrical components away from inappropriate moisture or heat
  • Avoid using damaged cables, plugs, or electrical components
  • Keep products away from conditions beyond their stated specifications
  • Follow product-specific cleaning and maintenance instructions
  • Stop using a product if it appears damaged or unsafe

Decorative lighting products should not be used in environments or conditions for which they were not designed.

Fragrance, botanical, terrarium, glass, or decorative accessories should also be used according to their individual product instructions where applicable.

Any water-resistance, outdoor-use, heat-resistance, or durability claim applies only where expressly stated on the relevant product page.

Nothing on Climatese.com should be interpreted as extending product specifications beyond those expressly stated for the applicable product.

8. Intellectual Property

Unless otherwise stated, content available through Climatese.com, including:

  • The Climatese brand name
  • Logos
  • Trademarks
  • Website text
  • Product descriptions
  • Graphics
  • Product photographs
  • Videos
  • Layouts
  • Icons
  • Design elements
  • Other original content

is owned by, licensed to, or otherwise used with authorization by Climatese, Dengzhou Guijing Technology Co., Ltd., or the applicable rights holder.

You are granted a limited right to access and use the website for ordinary personal shopping and informational purposes.

Except where permitted by applicable law, you may not reproduce, republish, distribute, modify, commercially exploit, or otherwise use protected website content without appropriate authorization.

9. Third-Party Services

Climatese may rely on third-party providers to support certain website and business functions, including:

  • Ecommerce infrastructure
  • Payment processing
  • Shipping and logistics
  • Analytics
  • Advertising and attribution
  • Customer support
  • Fraud prevention
  • Security
  • Technology services

Third-party services may be governed by their own terms and privacy practices.

Climatese is not responsible for independent third-party services that we do not operate or control.

10. Third-Party Links

Climatese.com may contain links to websites or services operated by independent third parties.

Such links may be provided for convenience or informational purposes.

The inclusion of a third-party link does not necessarily mean that Climatese endorses or controls the third-party website.

We are not responsible for the content, availability, security, products, services, or privacy practices of independent third-party websites.

11. Website Availability

We aim to maintain reliable access to Climatese.com, but we do not guarantee uninterrupted website availability.

The website may occasionally be affected by:

  • Maintenance
  • Technical issues
  • Hosting interruptions
  • Software updates
  • Security measures
  • Network disruptions
  • Circumstances outside our reasonable control

We may modify, update, suspend, restrict, or discontinue website features where reasonably necessary.

12. Website Modifications

Climatese may update:

  • Website layouts
  • Product information
  • Product collections
  • Features
  • Services
  • Content
  • Pricing
  • Availability

from time to time.

We do not guarantee that every previously available feature, product, collection, or service will remain available indefinitely.

Changes affecting completed purchases remain subject to applicable consumer protection laws and our applicable store policies.

13. Electronic Communications

When you place an order, contact customer support, create an account, or otherwise interact with Climatese electronically, we may communicate with you electronically where appropriate.

These communications may include:

  • Order confirmations
  • Payment notifications
  • Shipping and tracking updates
  • Delivery information
  • Return or refund communications
  • Customer support responses
  • Security notices
  • Important account information
  • Important service or policy information

Marketing communications are handled separately and are subject to applicable consent and unsubscribe requirements.

14. Privacy

Our collection, use, disclosure, and protection of personal information is described in our Privacy Policy.

Where applicable, additional privacy controls may be available through our Your Privacy Choices page and cookie or privacy preference tools.

We encourage you to review these policies before submitting personal information through Climatese.com.

15. Disclaimer

To the fullest extent permitted by applicable law, Climatese.com and website-related services are provided on an “as is” and “as available” basis.

We do not guarantee that:

  • The website will always be available without interruption
  • Every technical error will be corrected immediately
  • Every device or browser will display the website identically
  • Website access will always be free from technical or security issues

Product appearance may also vary slightly from photographs for the reasons described in these Terms.

Specific product warranties, where applicable, are governed by the warranty terms disclosed for the applicable product.

Nothing in these Terms excludes any warranty, guarantee, consumer right, or remedy that cannot lawfully be excluded.

16. Limitation of Liability

To the fullest extent permitted by applicable law, Climatese and Dengzhou Guijing Technology Co., Ltd. will not be liable for indirect, incidental, special, consequential, exemplary, or punitive damages arising from or relating to access to, use of, or inability to use Climatese.com where such liability may lawfully be limited.

Nothing in these Terms is intended to exclude, limit, or restrict:

  • Liability that cannot lawfully be excluded
  • Mandatory consumer rights
  • Remedies available under applicable consumer protection laws

17. Consumer Rights

Depending on your country, state, province, or region, you may have statutory consumer rights that apply independently of these Terms.

These may include rights relating to:

  • Product conformity
  • Defective products
  • Repairs
  • Replacements
  • Returns
  • Refunds
  • Cancellations

Nothing in these Terms is intended to waive or restrict rights that cannot legally be waived.

Where applicable law provides greater protection, those mandatory legal rights will continue to apply.

18. Severability

If any provision of these Terms is determined to be invalid, unlawful, or unenforceable, the remaining provisions will continue in effect to the fullest extent permitted by applicable law.

19. No Waiver

Our failure to immediately enforce a provision of these Terms does not mean that we waive our right to enforce that provision or any other applicable right in the future.

20. Updates to These Terms

We may update these Terms periodically to reflect changes in:

  • Website functionality
  • Business operations
  • Products or collections
  • Technology
  • Security practices
  • Applicable laws or regulatory requirements

The revised version will be posted on this page.

Where appropriate, we will update the Effective Date shown at the top of these Terms.

Your continued use of the website after updated Terms become effective constitutes acceptance of the revised Terms where permitted by applicable law.

21. Contact Us

If you have questions regarding these Terms of Use, Climatese.com, an order, a product, or our website policies, please contact us:

Brand:
Climatese

Legal Entity:
Dengzhou Guijing Technology Co., Ltd.

Chinese Legal Name:
邓州市硅晶科技有限公司

Registered Address:
Room 205, Building 6, Zhongke Industrial Park, Zhongzhou Avenue, Tuanhe Subdistrict, Dengzhou, Nanyang, Henan, China

Chinese Registered Address:
中国河南省南阳市邓州市湍河街道中州大道中科产业园六号楼205室

Customer Support Email:
service@climatese.com

Climatese.com is operated by Dengzhou Guijing Technology Co., Ltd.